How to write a customer Service Resume
An effective customer-service profile or CV (Curriculum Vitae) should highlight your pertinent expertise and experiences. A well-written resume or CV along with a solid cover letter, as well as a professional LinkedIn profilecan make a a big difference in getting an interview. At Wagga Wagga Resume, we specialize in offering resume and CV writing services as well as cover letter writing and LinkedIn profile optimization to make your profile stand out the others. In this article, we’ll explain how to present the customer service aspect on a resume or CV, highlight how you can demonstrate your skills in customer service on a CV or resume and offer tips for writing about the skills of customer service.
How do you describe the quality of service you provide on a resume or CV:
When you describe your customer service experience, concentrate on specific work duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your tasks. Include any relevant measures, such as the percentage of satisfaction with your customers, to show your contribution.
How to show customer service capabilities on a resume or CV:
Alongside describing your experience, it’s important to mention specific abilities that are relevant to customer service, like solving problems and communication. Include any relevant certificates or training like a customer service training course or certificate with a particular customer care software.
What should I write about in regards to customer service skills:
When writing about customer service abilities, concentrate on the most crucial and pertinent skills to the job you’re applying for. For example, if the job requires a lot of phone contact, make sure you highlight your knowledge and skills in phone customer service.
How do I write my experiences with my customers:
When you write about your customer service experience, include specific examples and measure your achievements. For example, instead of telling the reader that you "Helped customers with their inquiries," say "Assisted an average of 50 customers per day with their questions, resulting in a 95% customer satisfaction rating."
If you follow these guidelines, you can create a customer service resume CV, cover letter, and LinkedIn profile that shows your relevant experience and skills and make you a good applicant for positions in customer service. Remember it is important to edit and proofread your resume or resume and letter prior to you submit it. You may also consider seeking professional help from Wagga Wagga Resume if you need assistance.
